Big Basket News-
E-commerce companies had to muddle through a lot of obstacles initially to deliver the orders to the users with the speed that they promised in the pre-COVID period. Even though the government took initiative and gave permission for the companies to deliver essential goods to the customers like food, medicines, and medical equipment through online platforms, the companies still faced issues in deliveries and complained that their delivery department was running behind schedule due to the shortage of delivery staff and whatever amount was being hassled by police. The state authorities also gave the order to shut down local warehouses and blocked the trucks from crossing state borders which led to a shortage of supplies in all the major cities that had no or very less agriculture, e-commerce giants experienced humongous disruption in their operations and order fulfillment process even when the orders were pouring in. Covid-19 impact on start-ups also scared big companies like BigBasket and Grofers yet the orders were pouring in and when we look at BigBasket News and Grofers News, it appears that they hired thousands of new employees at that time to get their delivery and fulfillment on track.
The impact of Covid-19 also brought down the start-ups that were looking to swim afloat this flood of deadly virus. Startup Financials were shaken down so badly that they could see their doom and were trying to get funding to stabilize their financial conditions. This what made people change their minds and resulted in a hold on all the upcoming startups in India. Now, when the heat of the Pandemic is coming down, we’re getting a lot of startup funding NEWS. Which is a relief for India and the Indian economy that has been falling for a long time.
In a recent event called DNA of success, the CEO of BigBasket Hari Menon Said: the company lost 80 percent of its workforce number within two days of the lockdown, just as the nationwide lockdown got announced. And that was a big hit because customers moved to the digital mode of ordering daily essentials and with 20 percent of the delivery staff, the company was facing huge losses. But the 59-year-old CEO turned the tide against COVID with his brain and the ability to think calmly when things aren’t right.
Menon also stated that another crucial aspect is that resilient people become even more innovative in times of a crisis.
"And, when you become more innovative, you set out to do more with less. I made the organization internalize this 'doing more with less' moto and deal with the shortage of people, making sure we use technology to the hilt and make use of every last resource that we have, make sure we come up with new things to implement that could help us deliver the new surge of orders that we were experiencing. And we did come up with a lot of ideas like community delivery, we did about 60 innovative things that helped us reach our current status, and the whole theme was doing more with less," he said.
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